At Puf Cigs, we understand that there may be occasional defective products due to the delicateness of the product. When a customer contacts us about a defective product, we'll send out a new product because we trust the customer's word. We take all complaints seriously and always seek to resolve all....Show More
At Puf Cigs, we understand that there may be occasional defective products due to the delicateness of the product. When a customer contacts us about a defective product, we'll send out a new product because we trust the customer's word. We take all complaints seriously and always seek to resolve all complaints.. Show Less